Telehealth uses a sophisticated yet easy-to-use videoconferencing platform that meets all HIPAA and federal security guidelines. Clients need access to a device with a web camera, mic and speakers, and reliable Internet connection. Clients are able to have “face-to-face”, online therapy services. The provider and client connect from separate locations via a computer, laptop, tablet, or smartphone.
Clients can join their virtual sessions from a private location such as their own private home. To use a mobile device, the client must first download the Telehealth by SimplePractice app, available for iOS or Android in the app store. The therapist will send a link for the client to start their telehealth session. The client is able to use insurance for the session only if their insurance covers it.
Not all client’s are good candidates for telehealth therapy. Acutely agitated Clients, those who pose a danger to themselves or others and clients with severe mental illness require face-to-face evaluation. Clients with hearing or vision deficits, delusions, ideas of reference, or hallucinations are also not candidates for telehealth treatment. Private pay is an option that can be used to cover telehealth therapy if the client is a good candidate.